Customer Promise

Hyundai strives to provide its customers with the best after-sales service.

At Hyundai, these are the promises we make to our valued customers

We are committed to:

  • Offer you according to the load of our workshops an appointment at your convenience.
  • Welcoming you friendly and professional in a friendly and warm.
  • Respect your requests and listen to your expectations.
  • Provide you with estimated costs and approximate repair times.
  • Wait for your authorization to perform additional work on your vehicle.
  • Explain the details of the interventions made.
  • Make sure your vehicle will be ready on the agreed day.
  • Call you back within 72 hours after delivery of your car to ensure your satisfaction.

YOUR SATISFACTION REMAINS THE ENGINE OF OUR COMMITMENT Our Service Advisor is at your disposal every day.


Service loyalty program

Hyundai offers a variety of loyalty programs in all of its after-sales services to satisfy its customers.

Hyundai “Before Service”

The “Before Service” service is a proactive maintenance check. A member of the Hyundai maintenance team goes to the customer’s premises to correct the problem of his vehicle. This service is offered on an occasional basis according to the promotional schedule of each distributor.

Purpose of the Service

Before Service is a vehicle control that guarantees the customer to drive safely. It is also an opportunity to give him simple maintenance tips and show him the emergency measures to take in case of accidental damage. This Hyundai service provides assistance to our customers and promotes a culture of safe driving.

Service provision

Type of interview Basic control of vehicle operation (engine, transmission, electrical devices, etc.) Free change of consumables Repair Training Program (car care tips, emergency repairs, etc.)